Privacy
Privacy policy
Controller
Laitehuolto Tiensuu Oy (Business ID 3482074-4), Verstaantie 2, 31500 Koski Tl, Finland. Contact for data protection matters: ville@laitehuoltotiensuu.fi, +358 43 211 0516.
What data we process
The information you provide in the contact and quote request form (name, company, email, phone, location and message), as well as information needed to manage the customer relationship, such as equipment, work orders, inspection records and invoicing details.
Purpose and legal basis of processing
We respond to enquiries, prepare quotes and manage customer relationships, and fulfil contractual and statutory obligations (e.g. accounting, inspection records). The legal basis is legitimate interest, contract or a legal obligation.
Retention
Quote requests are kept for no more than two years unless they lead to a customer relationship. Customer data and inspection records are kept for the duration of the customer relationship and for the periods required by law.
Disclosures and processors
Data is not sold or disclosed for marketing. We use reliable service providers (hosting, email, accounting) who process data on our behalf. Data is stored in the EU/EEA.
Cookies
The website does not use tracking or marketing cookies.
Your rights
You have the right to access your data, request its rectification or erasure, object to processing and lodge a complaint with the Finnish Data Protection Ombudsman (tietosuoja.fi).
Updated 22 October 2026. This is a translation of the Finnish privacy policy; in case of discrepancy, the Finnish version prevails.